Return Policy
Complete details about the product return process
Last Updated: January 2025
Return Period
You can return the product within 14 days of receiving the order. The return request must be submitted within this period.
Product Condition
The product must be in its original condition with all accessories and original packaging. The product must be unused or only slightly used.
Required Documents
Original invoice or order number must be provided. Without these documents, we may not be able to process the return request.
Return Cost
Returns are free for all products. There are no additional return fees.
Refund Period
After receiving and verifying the returned product, we will refund the amount within 5-7 business days to the same payment method used.
Non-Returnable Products
Some products such as personal products and custom products may not be returnable. Please review product details before purchasing.
Return Process
Contact Us
Contact us via the website or phone to request product return
Submit Request
Provide order details, reason for return, and invoice
Packaging & Shipping
Package the product safely and send it to us
Inspection & Refund
We inspect the product and refund the amount within 5-7 business days